Return & Refund Policy
At GauiCnkβ’, we want you to feel assured when shopping with us and to have a clear understanding of how returns are handled. πβ¨
If your purchase doesnβt meet your expectations, you may request a return within 30 days of receiving your order.
To be eligible for a return, the following requirements apply:
β’ The item must be unused and remain in its original condition
β’ When possible, it should be returned in the original packaging
β’ A valid proof of purchase, such as your order confirmation, must be provided
Please note that certain items may not qualify for return due to hygiene or safety considerations.
If your return request is approved, our support team will provide the return instructions. Return shipping costs may apply, unless the item received was damaged or incorrect.
Once the returned product has been delivered back to us and inspected, we will let you know the status of your refund. If the refund is approved, it will be issued to the original payment method used at checkout.
In general, original shipping fees are non-refundable, except in cases where the return is due to an error on our part.